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Promotions & Policies
 
Return Policy
To better serve our customers we offer the following return policy.

  • All merchandise may be returned up to 7 days from the date of purchase.
  • Must have original receipt.
  • Must have original barb (clothing) or price tag (wares) attached to item returned.
  • All merchandise must be returned in the same condition in which it was purchased.
  • Returns will only be accepted at the store where the original purchase occurred.
  • Credits will only be redeemed in the issuing store.
  • No returns on sale or as is merchandise. 
Goodwill reserves the right to decline any return that does not meet the above named criteria
 
Home Pick-Up Policy

We are unable to offer a home pick up service. We do have over 40 donation locations available for drop off. Check the directory for one near you!
 
Sales
Each store location frequently offers a variety of sale merchandise. This changes frequently and will vary from location to location. Call your favorite location to find out any potential sale information. Sorry, no price adjustments will be given. Sale merchandise is not returnable.

Holidays Goodwill stores are rarely closed, however we do give our employees the following holidays off to spend with their families:

  • New Years Day
  • Easter
  • The 4th of July
  • Thanksgiving Day
  • Christmas Day

We look forward to serving you the other 360 days of the year!

 

How To Value Donated Items


DID YOU KNOW

FACT: Goodwill has been serving Missouri for over 90 years.

 
 
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MERS/Missouri Goodwill Industries • 1727 Locust Street • St. Louis, Missouri 63103
Fax 314-421-4926 • Phone 314-241-3464

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We are proud to serve the following areas of Missouri and Illinois: Alton, Arnold, Belleville, Cahokia, Cape Girardeau, Carbondale, Edwardsville, Fairview Heights, Farmington, Fenton, Festus, Franklin, Granite City, Hannibal, Jefferson City, Marion, Moberly, Nixa,  O'Fallon, Ozark, Poplar Bluff,  Rolla,  Sikeston, Springfield,  St. Charles, St. Louis City & County, Washington County, Wood River

MERS/Goodwill Team Members, click here to visit our Gateway Website
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