Client Satisfaction Survey Home -> Mission in Action -> Client Satisfaction Survey If you have ever been enrolled in services offered by MERS/Goodwill and would like to provide suggestions or comments on how we might better have served your needs, please complete the form below. Please note, it is not necessary to provide your name and email address, unless you would like a response from us. Thank You for taking the time to share valuable feedback with us. Name: Email: * Date served: Program enrolled in: Careers in Transition Deaf Employment Program ES: VR Competitive Employment Services Family Court Youth Federal Residential Program: St. Louis Half-Way House Forest Park S/E Head Trauma/Tramatic Brain Injury Illinois Employment Services MWA: Missouri Work Assistance Program Preworkshop RSB: Rehab Services for the Blind SCSEP: Senior Community Service Employment Program Sheltered Workshop Skills Training: Building Maintenence, Culinary, Office Skills or PC Tech State Residential Program: St. Louis Half-Way House Supported Assessment and Employment Services Supported Living Services Veterans Administration Services WIA Youth Location served at: Aftergut Career Center- Downtown St. Louis - 1727 Locust St Alton Career Center- 1719 Homer Adams Pkwy Belleville Career Center- 100 Carlyle Plaza Cape Girardeau Career Center- 250 Silver Springs Road Farmington Career Center- 400 North Washington, Suite 202 Forest Park Southeast- Adams Park Community Center - 4317 Vista Avenue Field Site: Innovative Concept Academy - Cass Street Field Site Slate Liason Office - 1017 Olive Street Forest Park Center (Sheltered Workshop) - 4140 Forest Park Blvd Franklin County Career Center- 1600 W. Main, Suite A Lippman Career Center- Maplewood - 2545 South Hanley Rd MWA: Missouri Work Assistance Office Nixa Career Center- 202 West St., Nixa MO North St. Louis Career Center- 1760-1764 New Florissant Rd North Popular Bluff Career Center- 2511 B North Westwood Blvd South St. Louis Career Center- 7321 S. Lindbergh, Suite 50 Springfield Career Center- 308 Park Central East St. Charles Career Center- #1 Westbury Dr., Building B, Suite 220 WIA Youth Office How could MERS/Goodwill better serve your needs: 1. My case manager has been professional throughout services and treats me with respect. Very Unsatisfied Unsatisfied Satisfied Very Satisfied 2. I am involved in making choices about my goals and services. Very Unsatisfied Unsatisfied Satisfied Very Satisfied 3. This program is useful in helping me work toward my goals. Very Unsatisfied Unsatisfied Satisfied Very Satisfied 4. I believe the services I receive will help me successfully reach my goals for the future. Very Unsatisfied Unsatisfied Satisfied Very Satisfied 5. Services are provided in a timely manner. Very Unsatisfied Unsatisfied Satisfied Very Satisfied 6. I feel the surroundings are safe and clean. Very Unsatisfied Unsatisfied Satisfied Very Satisfied 7. The facility I am receiving services at is easily accessible (it offers a convenient location and operating hours). Very Unsatisfied Unsatisfied Satisfied Very Satisfied 8. There were no barriers that were not addressed for to me to start services. Very Unsatisfied Unsatisfied Satisfied Very Satisfied 9. I am happy with the results of this program and would recommend it to others. Very Unsatisfied Unsatisfied Satisfied Very Satisfied I am currently employed. Yes No 7. The facility I am receiving services at is easily accessible (it offers a convenient location and operating hours) Very Unsatisfied Unsatisfied Satisfied Very Satisfied
