PROGRAMS
The overwhelming majority of individuals we served first quarter of 2011 are extremely happy with the services they receive at MERS/Goodwill. They reported the following:
1) My Case Manager has been professional throughout services and treats me with respect.
98% clients served agree with this statement
2) I am involved in making choices about my goals and services.
97% clients served agree with this statement
3) This program is useful in helping me work toward my goals.
98% clients served agree with this statement
4) I believe the services I receive will help me successfully reach my goals for the future
97% clients served agree with this statement
5) Services are provided in a timely manner.
97% clients served agree with this statement
6) I feel the surroundings are clean and safe.
98% clients served agree with this statement
7) The facility I am receiving services at is easily accessible (it offers a convenient location and operating hours).
96% clients served agree with this statement
8) There were no barriers that were not addressed for me to start services.
97% clients served agree with this statement
9) I am happy with the outcome/recommendations of this program and would recommend it to others.
97% clients served agree with this statement
Here are just a few of the comments we received from clients during the first quarter of 2011:
The information I've gathered since being in program is priceless! I have enjoyed myself, plus learned some things. The counselors and staff are very resourceful.
My counselor has helped me immensely in my job search and has went above and beyond her job to help me. Thank you so much!
I am very grateful for this program. Thanks a lot.
Your company is wonderful thank you so much
My counselor is great, she was patient with me, and treated me with respect with I liked!! She is awesome!!!
Meeting the boss and being placed with my counselor was heaven sent. I've never been happier about working with anyone as I have with them.
Everyone on the staff are friendly and personable. They are kind, helpful and I believe it will result in a long term career.
Thanks a lot for helping me to stay on track! It has been a long journey.
MERS offers very good services & their employees are professional & helpful.
MERS Goodwill is working me towards my ultimate goal, and that's full-time employment. I would recommend it to anyone.
